 want to return an item?Rise offers a free exchange service if you require a different size, colour or style of equal value. Simply explain what you need on the returns form, and providing the item is returned to us in its original condition, a replacement garment will be sent out. If you don't wish to exchange your goods, a refund will be granted providing the item or items are returned in their original condition within 14 days of receipt. Please ensure that the returns form is completed and enclosed in the parcel, as refunds may not be possible without this. Refunds will be credited back to the same card used to make the original purchase. Upon us receiving your returned goods, please allow up to 14 days for the refund to be credited back to your account. Please note:
• The item is your responsibility until it reaches us.
• We recommend that you send the parcel using recorded delivery.
• The cost of returning the item to us is your responsibility.
Please send the item and the returns form to the following address:
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